Return Policy

FREE PRODUCT RETURNS & EXCHANGES within 14 calendar days from the date of delivery. We do not accept cancellations once an order is placed. 

A product is ineligible for exchange or refund if it is done beyond the 14 calendar day period, or if it is used or returned without original packaging. If we receive an inbound shipment for an ineligible exchange, goods will be recycled or discarded without notice. No exchanges or refunds will be applicable and an additional service fee may be charged. If you send an unauthorized in-bound shipment, we will be unable to serve you in the future.

If you discover a manufacturing defect with a product you bought from our store, please send us an email at hello@whoosh.life from the email you placed the order with. As a small business, we can not sustain and accept standard and defective product requests beyond 14 calendar days.

Clearance Products: Clearance Products are non-returnable.